A WhatsApp agent that answers the questions your staff answer all day.
It answers routine questions on your WhatsApp Business number at any hour, using your own prices and policies. When it is unsure, it passes the chat to a person with the full history.
What it does
Customers write to your WhatsApp Business number and the agent answers. It works from your own prices and policies, so the answers are yours and not generic. It works out what each customer wants and sends the chat down the right path. If it is not sure, a person takes over and sees the whole conversation.
Serious inquiries from WhatsApp go straight into lead qualification and routing, which scores them and sends them to the right person.
What is included
- Answers from your own prices and policies
- Intent classification and multi-path routing
- Escalation to a human below a confidence threshold
- Every conversation logged
How it works
- CallA free 30 minute call about how you work today.
- BuildWe build the agent on your prices and policies and connect it to your WhatsApp Business number. You get a working version with your own data early, while changes are cheap.
- LaunchIt goes live in 14 days from kickoff.
- MaintainThe monthly fee covers hosting, tool subscriptions, monitoring and changes.
An example
A food business had staff answering the same customer questions on WhatsApp by hand, all day. We built an agent that answers those questions and hands complex conversations to a person. It is live and handling customer inquiries.
Try it
Beat the Bot takes two minutes. You and our AI agent answer the same customer messages, and you see who replies first. It shows how the support agent works.
Play Beat the BotPrice and timeline
The monthly fee covers hosting, tool subscriptions, monitoring and changes, so there are no separate software bills. The first month is included in the setup fee. There is no lock-in. If you cancel, we hand over the workflow files and documentation.
See all nine automationsQuestions
What does it answer?
Routine questions, using your own prices and policies. When it is unsure, it passes the chat to a person with the full history.
Can we see what it told customers?
Yes. Every conversation is logged.
How is our data kept safe?
Access is limited by role and changes are logged. Before we build, we agree a data plan with you. We sign a data processing agreement if you need one.
Who owns it if we stop?
You own your data. If you cancel the monthly plan, we hand over the workflow files and documentation.
What happens after launch?
The monthly fee covers hosting, monitoring and changes.
Want this on your WhatsApp number?
Book a free 30 minute call about how you work today.